Question 1

What occurs when Canvas Prints are no longer available for purchase?

Accepted Answer

After they sell out, they won't be accessible for purchase anymore. We offer a highly limited quantity of editions for each painting, each one numbered and signed. I aim to unveil 1-2 new paintings every month. If you'd like to receive notifications when we introduce new paintings, consider subscribing to our email newsletter!

Question 2

How can I stay updated on sales?

Accepted Answer

Subscribe to our newsletter at the bottom of the page to get updates on sales and new art pieces. You can unsubscribe anytime.

Question 3

Can you ship to any address?

Accepted Answer

Currently, we provide complimentary shipping to locations within Canada and the continental United States (please note that we are unable to ship to P.O. Box addresses). If you require international shipping estimates, kindly reach out.

Please be aware that certain exceptions may apply, particularly for original paintings and oversized shipments, which may incur shipping charges.

Question 4

How much will I pay for shipping?

Accepted Answer

We are delighted to provide complimentary shipping for standard-sized canvas prints within Canada and the contiguous United States exclusively.

Please note that there may be extra fees associated with the shipping of original paintings and oversized shipments. For further details, please don't hesitate to get in touch with us.

Question 5

What forms of payment are accepted?

Accepted Answer

We accept MasterCard, Visa, American Express, and Apple Pay.

Question 6

Are credit card transactions secure on your site?

Accepted Answer

Yes, we use advanced security and encryption protocols to protect your personal and credit card information from unauthorized access.

Question 7

Do I need to be home for my delivery?

Accepted Answer

FedEx usually delivers your order. If you're not home, they may leave it at your doorstep unless it's unsafe. In that case, they'll leave a notice with instructions to collect it from their facility within 7 days.

Question 8

Do you ship worldwide?

Accepted Answer

Certainly, here's a revised version of the message:

"We're delighted to announce that we now offer worldwide shipping! However, please note that our free shipping service is exclusively available for orders within Canada and the continental United States. For shipping rates to other destinations, kindly reach out to us for a customized quote.

Contact Information:
Phone: ‭+1 (604) 618-0597‬
Email: jurikdesigninc@gmail.com

Please be aware that there might be extra charges associated with the shipping of original paintings and oversized shipments."

Question 9

How long will it take to receive my order?

Accepted Answer

In most cases, your order will be delivered by FedEx. You can expect it to ship within 5 to 8 business days from date of purchase.

Question 10

How do I track my order?

Accepted Answer

You'll receive an email with your tracking number within 10 business days of placing your order. For questions, contact us at jurikdesigninc@gmail.com.

Question 11

What imperfections are acceptable in canvas prints?

Accepted Answer

Our premium cotton canvas prints meet gallery and museum standards. Natural imperfections like small lumps or bumps in the canvas and irregularities in the print reflect the original artwork's texture and are considered normal.

Question 12

What do I do if my artwork arrives damaged?

Accepted Answer

Certainly, here's a rewritten version of the steps:

**Step 1:** Capture images of both the artwork with damages and the packaging. Send these photos to jurikdesigninc@gmail.com via email.

**Step 2:** After receiving the photos depicting the damage, Jurik Designs Inc. will promptly email you a pre-printed Return Label.

**Step 3:** Once we've received the damaged product, we will expedite the shipment of an identical replacement product to you.

FAQ

Frequently asked questions